Can i pay using PayPal?

Yes you can just click on the PayPal logo at the checkout.

Can i pay using a debit/credit card?

Yes you can once you have gone to the checkout there will be an option to pay with Debit/Credit card. Simply select this option and enter your card details for a quick and easy checkout experience.

What if i buy the wrong size?

Not a problem simply send us an email stating your order number and which product you would like to swap and what size you want. After that mail it back to us and we will send out the correct size for you.

Do i get a free gift?

You get a free gift with every brand new pair of skates you purchase. The gifts at the moment are a free team t-shirt or a block of skate wax.

Can i collect the my order?

We are based near Birmingham if you would prefer to collect you items rather than have them delivered send us an email and we can arrange you to come pick them up from us directly to save on waiting for the pesky postman. Select collection on the delivery options.


Roll House price match.

If you find any products listed on our website for cheaper on any other UK skate shop simply send us a email with the link to the cheaper product and we will happily price match it for you.


What are the delivery times?

We aim to have your order packed and dispatched within 1 working day.
UK mainland delivery usually takes 2-5 working days.
For international delivery please email us before ordering.


Do you ship internationally?

Yes we do post internationally, if you require international postage email us before you order at info@rollhouse.co.uk for a personalized postage cost.


Returns 


Returns are available within 7 days on all goods which are at liability to manufacturing defects. Any skate, frame, wheel or hardware which has signs of usage cannot be returned. 
All products are compliant with CE regulations and as such will not malfunction unless identifiable at point of sale I.e.. A clear manufacturing fault. As an example, 'Snapped' frames as a result of end user ware or usage are not deemed as returnable.